Privacy Policy
Introduction
At https://close-brothers-finance-claim.dreamdwellings.net (hereinafter referred to as “Close Brothers Finance Claim” or “we”), we prioritize your privacy and data security. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of personal information in accordance with various international privacy laws, including:
- Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
- Quebec Law 25
- General Data Protection Regulation (GDPR) of the European Union
- Lei Geral de Proteção de Dados (LGPD) of Brazil
- California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
- Colorado Privacy Act (CPA)
- Utah Consumer Privacy Act (UCPA)
- Connecticut Total Data Protection Act (CTDPA)
- Virginia Consumer Data Protection Act (VCDPA)
- Protection of Personal Information Act (POPIA) of South Africa
Scope
This policy covers all aspects of our online presence, including our website, mobile applications, services, and products offered through these platforms. It is important to be aware that this policy does not extend to third-party websites, applications, or services linked from our site, which have their own privacy policies governing data collection and usage.
Processing Activities
Our Privacy Policy governs your interactions with us when:
- You use our applications, software, or services as an authorized user.
- You visit any of our websites associated with this Privacy Statement.
- You communicate with us via email, phone calls, text messages (SMS), or newsletters.
Personal Data Collection
We collect various types of personal data to enhance your experience and improve our services. This includes:
- Account Information: Details related to your user account creation and maintenance.
- Payment Information: Transaction details and payment method information for processing purchases.
- Financial Information: Financial records, budget data, or investment portfolios (if provided).
- Purchase Information: History of your transactions and purchase preferences.
- Mobile Device Identifiers: Unique identifiers from your mobile device to improve application functionality.
- Location Data: Your geographical location when using our location-based services.
- Feedback: Any comments, reviews, or responses you share with us.
- Social Media Information: Details obtained from social media platforms when you interact with our content.
- Product Information: Preferences and feedback regarding the products we offer.
We collect this data through various means, including direct user input, application interactions, browser cookies, and third-party service providers.
Cookies
Close Brothers Finance Claim uses cookies to enhance user experience and provide valuable analytics. Cookies are small text files stored on your device by our website or third-party services:
- Strictly Necessary Cookies: Essential for navigating our site and ensuring functionality.
- Preference Cookies: Remembering your preferences to personalize your experience.
- Analytics Cookies: Tracking user behavior to improve our services and content.
Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.
Retention and Deletion
We retain personal data as necessary for the fulfillment of various purposes, including:
- Processing transactions and providing services.
- Maintaining account security and verifying user identity.
- Personalizing content and recommendations.
- Conducting market research and analytics.
Once these purposes are achieved or when data is no longer required, we delete or anonymize the personal data to protect your privacy.
Security Measures
To safeguard your personal information, we implement robust security measures:
- Encryption: Ensuring secure data transmission and storage.
- Secure Third-Party Processing: Engaging reputable partners who adhere to strict security standards.
- Access Controls: Limiting access to personal data only to authorized personnel.
Children’s Privacy
We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us, and we will take immediate steps to rectify the issue.
Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal data:
- Access: Request access to the personal information we hold about you.
- Rectification: Have errors in your data corrected or updated.
- Erasure (Right to be Forgotten): Request the deletion of your personal data under certain circumstances.
- Restriction: Limit our processing of your data for specific purposes.
- Portability: Receive your personal data in a structured, commonly used format.
- Objection: Object to or decline certain uses of your personal data.
- Non-Discrimination: Be free from unfair treatment due to exercising your data rights.
To exercise these rights or for data-related inquiries, please contact our dedicated privacy team using the information provided below.
Changes to Policy
Close Brothers Finance Claim reserves the right to update this Privacy Policy at any time. Any modifications will be posted on our website, and we encourage you to review it periodically for changes.
Contact Information
For any questions related to this Privacy Policy, data protection, or to exercise your rights, please contact us:
- Email: [email protected]
- Address: Close Brothers Finance Claim, [Street Address], [City, State, ZIP Code]